Free standard shipping on orders over $75
We want you to love your purchase, but understand that sometimes returns are necessary. Here are the details of our return policy:
Time Frame: You have 30 days from the delivery of your item to initiate a return or exchange.
How to Initiate a Return: To initiate a return or exchange, please send an email to returns@loveitcurvy.com with your order number and reason for return. We will then provide you with instructions on how to proceed with your return.
Refunds: Store Credit Only. Refunds are only granted on manufacturer defects if returned in the original packaging with labels attached within the 30-day period.
Shipping: Customers will be responsible for the shipping cost to return the item.
Restocking Fee: None
Exceptions / Non-Returnable Items: The list of non-returnable items due to federal regulations typically includes:
These items are classified as personal hygiene products and, for health and safety reasons, cannot be returned or exchanged.
Damages and Issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
We hope that you love your purchase, but if for any reason, you need to return or exchange it, we are here to assist you. Please feel free to contact us at returns@loveitcurvy.com if you have any questions or concerns.