Frequently Asked Questions

We ship throughout the United States, including Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa and the Northern Mariana Islands. We don't currently ship internationally or to APO/FPO addresses.

Shipping to the continental U.S. is a flat $7.99, and it's free on orders of $75 or more after discounts. Alaska, Hawaii and U.S. territories ship for a flat $14.99. Your exact rate is shown at checkout. See our shipping policy for details.

Orders are usually processed within 1–2 business days. After that, delivery takes about 5–8 business days in the continental U.S. and 8–15 business days to Alaska, Hawaii and U.S. territories. Orders placed on weekends or holidays begin processing the next business day.

As soon as your order ships, we email tracking information to the address you used at checkout.

Some styles ship from different locations, so one order can arrive in separate packages. You'll receive tracking for each package.

Yes, within 1 hour of placing it. Email info@loveitcurvy.com with your order number and the change you need, such as a different size, color or shipping address. After 1 hour, orders begin processing and can't be changed or canceled. Eligible items can still be returned under our return policy; intimate items remain final sale.

Email info@loveitcurvy.com right away. If a package is returned because of an incorrect address, a failed delivery attempt or a refused delivery, reshipping costs may apply, or a 10% restocking fee if you request a refund.

We'll let you know as soon as possible and share your options: wait for the restock, choose a comparable style, or receive a refund for that item.

Use the size guide on the product page. Sizing varies by style and brand, so check the measurements for each item rather than relying on your usual size. You can also browse our size guide directory, or email info@loveitcurvy.com with the product name and we'll help.

Size ranges vary by style, and each product page lists the sizes available for that item. Curvy is part of our name, not a size label: we offer a wide range of styles and sizes, all chosen for confident, comfortable style.

Compare your measurements with the product's size guide. For stretch styles, many shoppers choose their usual size; for structured pieces such as corsets, follow the measurements closely. Not sure? Email info@loveitcurvy.com with the product name and your measurements.

Eligible non-intimate apparel can be returned within 30 days of delivery. Items must be unworn, unused and unwashed, in original packaging, with tags attached.

For hygiene and safety reasons, intimate items can't be returned or exchanged. This includes lingerie, underwear, panties, thongs, bodysuits, swimwear, shapewear, and opened hosiery or intimate accessories. Anything marked Final Sale or Clearance is also non-returnable.

Email returns@loveitcurvy.com with your order number, the items you'd like to return and the reason. If your return is approved, we'll send instructions.

Approved returns receive store credit. Refunds to your original payment method are issued for manufacturer defects, items damaged in shipping, and incorrect items.

We don't process direct exchanges. Approved returns receive store credit you can use on a new size or style.

Email returns@loveitcurvy.com within 7 days of delivery with your order number and a short description. We may ask for photos. In these cases we cover return shipping and refund your original payment method.

Return shipping is the customer's responsibility unless the return is due to a defect, shipping damage or an error on our part. Original shipping charges are non-refundable.

We accept Visa, Mastercard, American Express, Discover and Diners Club, plus Shop Pay, Apple Pay, Google Pay, Amazon Pay, PayPal and USDC. The options available to you are shown at checkout.

Yes. Shop Pay Installments lets you split eligible orders into smaller payments, subject to approval. Choose Shop Pay at checkout to see your options.

Yes. Love It Curvy digital gift cards come in $10, $25, $50 and $100, are delivered by email, and never expire.

Every active offer is listed in the banner at the top of our site, and each has its own collection so you can shop eligible styles.

Most bundle and collection offers, such as Mix & Match, don't combine with other percentage-off discounts, VIP pricing or discount codes. Free shipping on orders of $75+ still applies. If two offers can't be combined, checkout shows which one applies.

Yes. After your third order, you'll get 15% off eligible styles automatically on future orders. VIP pricing doesn't combine with bundle or collection offers.

Join our email list for $5 off your first order of $50 or more, plus early access to sales like Black Friday.

Yes. Creators can earn commission by sharing Love It Curvy with their followers. Apply to collab with us.

Email info@loveitcurvy.com or use our contact form. We reply within 24–48 hours. For returns, damaged items or incorrect orders, email returns@loveitcurvy.com.