FAQs (Frequently Asked Questions)
Find answers to your questions conveniently in our Frequently Asked Questions (FAQs) section. Our FAQs provide helpful information on various topics, covering common inquiries about our products, services, policies, and more. Browse through our comprehensive collection of questions and answers to get the information you need quickly and easily. If you can't find what you're looking for, feel free to reach out to our dedicated customer support team for personalized assistance.
Common questions
How does Mix & Match work?
Add six eligible panties from Mix & Match to your cart. The three lowest-priced eligible panties are free automatically, with a maximum of three free panties per order. Specialty body jewelry and multipacks are excluded.
What does shipping cost?
The standard rate is $7.99 for eligible continental U.S. items, with free shipping on eligible orders over $75. Exclusions and different rates can apply to some items. Alaska, Hawaii and eligible U.S. territories have a $14.99 flat rate. Final rates are calculated at checkout. See the shipping policy for destinations and delivery estimates.
How do I choose a size?
Use the measurements and size guide linked to the product you are shopping. Sizing varies by style and manufacturer. Start with our size-guide directory or email info@loveitcurvy.com with the product name.
Can I return an item?
Return eligibility depends on the item. Intimate styles, including lingerie, underwear and swimwear, are final sale. Eligible non-intimate apparel return requests must be made within 30 days of delivery; approved returns generally receive store credit. Read the full return policy.
What if my order arrives damaged or incorrect?
Contact returns@loveitcurvy.com within seven days of delivery with your order number and details. Photos may be requested to review the issue.
How can I contact Love It Curvy?
Email info@loveitcurvy.com or use our contact form. Please allow 24–48 hours for a response.
