Pre-Order Policy

  • Pre-order items will be clearly identified on the website.
  • Pre-order items are available for purchase at a 15% discounted price.
  • The discount will be automatically applied at checkout for eligible pre-order items.
  • Pre-orders can be canceled within 24 hours of placing the order by sending an email to
  • If the cancellation request is received within the specified timeframe, the pre-order will be canceled, and a refund will be issued to the original payment method within 10 business days. Please note that depending on your credit card or bank, it may take longer for the refund to be reflected in your account.
  • Once the pre-order item is available and processed, the customer will be notified via email with a tracking number.
  • Pre-order items will be dispatched within 15 business days unless otherwise communicated.
  • If there's a delay beyond the 15 business days timeframe, customers will be notified via email with an updated estimated dispatch timeframe.
  • If the customer chooses not to accept the additional timeframe, they will receive a 100% refund for the pre-order item and a 15% discount code applicable towards any other item on the Love It Curvy website.